HP2-896 Exam
Servicing HP Desktops, Workstations and Notebooks
Exam Number/Code : HP2-896
Exam Name : Servicing HP Desktops, Workstations and Notebooks
Number of items: 66
Passing Criteria: 70%
Time Allocated: 1 hour 30 minutes
HP2-896 Key Topics
· Servicing HP Desktops, Workstations, and Notebooks
· Current HP products and relevant options and accessories
· HP software tools
· Essential HP resources and documentation
· Configuring and upgrading HP computers
· HP troubleshooting methodology and repair information
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4. What does Quick Boot mode do?
A. boots directly to the network
B. disables all POST tests
C. disables some POST tests
D. disables the POST beep codes
Answer: C
5. After replacing a processor you get an error message “CPU microcode is not found”. What is the first action ?
A. check driver for latest version
B. test processor in a known good PC
C. check the HP website for latest BIOS version
D. set CMOS settings to default
Answer: C
6. What does a technician need to do after replacing a failed drive in a RAID 5 solution?
A. restore data from tape backup
B. nothing, the system will rebuild itself
C. set the new disk to online
D. reconfigure the RAID
Answer: B
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